General Tuition Information
Payment of tuition monthly is required to maintain your child's enrollment at Step by Step. Payments are due by the 1st of the month for each month of care, or on the first day of each week if using ELRC subsidy. If eligible for multiple discounts, only the highest discount will be applied.
Making Tuition Payments
You can check your current balance, make online payments, and print receipts/invoices by visiting www.myprocare.com and using your email address on file to access your family's account.
Our preferred method of payment is via ACH automatic withdrawal. ACH forms may be obtained at the front desk. Accounts are automatically charged each month on the first of the month, or weekly for families with ELRC. Tuition payment may also be made each month at the front desk (cash, check, or credit card) or online at www.myprocare.com (credit card). Checks should be made out to Step by Step. Checks returned due to insufficient funds will result in a $30 fine.
Credit card processing fee
Any payments made using a credit card - at point of sale or with automatic withdrawal connected to a credit card - will be subject to an additional fee of 3%. No fees apply for payments made with a debit card, cash, check or automatic withdrawal connected to a savings or checking account.
Late Payment fee
If a tuition payment is not made by the 5th of the month, it will incur a late fee of 5%, which will increase an additional 5% if still not made by the 15th. If payment has not been received by the 15th of the month, care for the child will be suspended until all accounts are paid in full or an active payment plan is in place.
Changes in Tuition
When your child has a birthday, the new tuition rate (if applicable) will take effect on the first day of the following month.
All tuition rates are valid through August, 2027 and will be reevaluated for any cost-of-living rate increases necessary beginning in September 2027.
Closures
Step by Step will have planned closures for 16 business days in the 2026-2027 school year, marked on Our Calendar.
The school may also have some unplanned closures for emergencies that prevent safe operation and/or unsafe commuting conditions.
Note: Step by Step will generally follow Penn State's determination on weather-related closures when Penn State is in session. Tuition cannot be reimbursed for any days the school is closed.
Absences and Tuition Reimbursements
Tuition reimbursement cannot be given for any days your child is sick, on vacation, or absent for any other reason. Tuition must be paid in full each month in order to maintain your child(rens)'s enrollment, with the following exception:
Between the months of May and August, for planned absences lasting one month or longer, families may reserve their child(ren)'s enrollment with the payment of a reduced rate ("holding fee") during month(s) of absence. The holding fee is equivalent to 25% of their regular tuition rate. Advance notice must be given one month prior to period of absence. Eligibility for enrollment suspension does not apply between September and April, regardless of absence duration.
Lunch fee
Families have the option of packing food from home at no cost. If purchasing lunch, families may choose from the standard lunch or the vegetarian option; alternatives to accommodate food allergies are also available as needed (egg-free, dairy-free, etc). Families must notify the center of their chosen option and report any changes before the first of each month. Lunch plan selection may not change from day-to-day or mid-month. Fees are based on your child's scheduled attendance days. Families meeting any of the following exemption criteria are eligible to receive school lunch without paying lunch fees:
1) Child is under 12 months; 2) Child is enrolled in Pre-K Counts; 3) Family receives ELRC subsidy
Hours of Operation and Late Pick-up Penalty
Beginning September 1, 2026, Step by Step's daily hours of operation are 7:15am to 5:45pm, Monday through Friday.
All children and parents must exit the building by 5:45 pm daily. If parents and/or child(ren) are still in the building checking out after closing time, a penalty fee will be applied to the family's account the following day, as noted:
6:01-6:05pm-$25 6:06-6:10pm-$50 6:11-6:15pm-$75 6:16-6:30pm-$100 6:31-6:45pm-$150 6:46-7:00pm-$200
If none of the child's emergency contacts have been successfully reached 1 hour past the school's closing time, staff will contact the Ferguson Police Department to pick up the child(ren).
Withdrawal Policy
You can withdraw your child from care at Step by Step at any time and for any reason. Notice must be given to the director of the school at least 2 weeks prior to your child's termination date. Any outstanding balances must be paid prior to leaving. Step by Step will provide reimbursement for any days after termination date for which you have already provided payment.
Pro-rated Months
If a child enrolls or withdraws in the middle of the month, a modified tuition will be owed or reimbursed, determined using a daily rate. Daily rates are calculated by dividing the child's monthly rate by the number of weekdays in that month, regardless of closings.